Terms of sale
General terms and conditions for the sale of products online to individual consumers
The 00timeleft.com website is a service of :
- The sole proprietorship 00timeleft
- website URL: 00timeleft.com
- e-mail: 00timeleft@gmail.com
- telephone number: 0000000000
The 00timeleft website sells the following products: handmade clothing.
The customer declares that he/she has read and accepted the present terms and conditions of sale. Acceptance by the customer is expressed by taking an electronic order and paying for the order by clicking on "pay" on the "basket" page.
The present terms and conditions of sale apply to the exclusion of all other conditions, in particular those applicable to sales in stores or through other distribution and marketing channels.
They are available on the 00timeleft website and shall prevail, where applicable, over any other version or any other contradictory document.
Seller and Buyer agree that these terms and conditions shall exclusively govern their relationship. The seller reserves the right to modify these terms and conditions from time to time.They will be applicable as soon as they are put online.
If a condition of sale should be lacking, it will be considered to be governed by the practices in force in the distance selling sector whose companies have their headquarters in France.
These conditions only apply to purchases made on the 00timeleft website and delivered exclusively in mainland France or Corsica. For deliveries to French overseas departments and territories or abroad, please send a message to the following e-mail address: 00timeleft@gmail.com.
These purchases concern the following products: hand-made clothing.
The following information is provided to the purchaser in a clear and comprehensible manner:
- the essential characteristics of the goods ;
- the price of the goods and/or how the price is calculated;
- if applicable, any additional transport, delivery or postage costs and any other charges payable;
- in the absence of immediate performance of the contract, the date or deadline by which the seller undertakes to deliver the goods, regardless of price;
- information relating to the seller's identity, postal, telephone and electronic contact details and activities, legal guarantees, digital content functionalities and, where applicable, interoperability, the existence and implementation of guarantees and other contractual conditions.
The buyer will be informed of any unavailability of the product or good ordered.
For the order to be validated, the buyer must choose the address and delivery method, and finally validate the payment method.
The sale will be considered final :
- after the seller has sent the buyer confirmation of acceptance of the order by e-mail ;
- and after receipt by the seller of the full price.
Any order implies acceptance of the prices and descriptions of the products available for sale. Any dispute on this point will be settled within the framework of a possible exchange and the guarantees mentioned below.
In certain cases, notably non-payment, incorrect address or other problem on the buyer's account, the seller reserves the right to block the buyer's order until the problem has been resolved.
For any questions relating to the tracking of an order, the buyer may send an e-mail to the seller at the following e-mail address: 00timeleft@gmail.com.
The products are described and presented as accurately as possible. However, the seller cannot be held responsible for any errors or omissions in this presentation.
Product photographs are not contractual.
Prices are given in euros. They do not include delivery charges, which are invoiced in addition and indicated before the order is validated. As an auto-entrepreneur (SIRET 893 851 980 00019), the seller is not subject to VAT. This is not applicable, in accordance with article 293B of the French General Tax Code.
In order to pay for the order, the purchaser has the choice of all the payment methods made available by the seller and listed on the seller's website. The buyer guarantees the seller that he/she has the necessary authorizations to use the method of payment chosen by him/her when validating the order form. The seller reserves the right to suspend all order processing and deliveries in the event of refusal to authorize payment by credit card by officially accredited organizations, or in the event of non-payment. In particular, the seller reserves the right to refuse to make a delivery or to honor an order from a buyer who has not paid in full or in part for a previous order, or with whom a payment dispute is in progress.
Payment must be made in full on the day the order is placed, using the following methods:
- credit card: credit card transfers are handled by the STRIPE secure payment platform. Once the order has been confirmed, the customer is redirected to the interface where he/she must enter his/her credit card details.
- Paypal
Products are delivered to the address indicated by the purchaser on the order form, and the purchaser must ensure that this address is correct. Any parcel returned to the seller because of an incorrect or incomplete delivery address will be reshipped at the buyer's expense. At the buyer's request, an invoice can be sent to the billing address and not to the delivery address, by validating the option provided for this purpose on the order form.
If the purchaser is absent on the day of delivery, the deliveryman will leave a delivery notice in the letterbox, allowing the purchaser to collect the parcel at the place and time indicated.
Except in cases of force majeure or when the online store is closed, which will be clearly announced on the site's home page, shipping times will be as indicated below, while stocks last. Delivery times run from the order registration date indicated on the order confirmation e-mail.
For deliveries in mainland France, Corsica and Europe: 3 to 6 days.
For deliveries to the rest of the world: 6 to 12 days
Shipments are made by Delivengo.
In the event of unavailability of the product ordered, the purchaser will be informed as soon as possible and will have the option of cancelling the order. The buyer will then be reimbursed within 14 days of payment.
In accordance with the provisions of the French Consumer Code, the purchaser has a period of 14 days from the date of delivery of his or her order to return any item that does not suit him or her and request an exchange or refund without penalty, with the exception of the return costs, which remain at the purchaser's expense.
Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) to enable them to be remarketed as new, accompanied by the purchase invoice to the following address: 116 Boulevard Jean Moulin, 49100 Angers.
Damaged, soiled or incomplete products cannot be returned.
The right of withdrawal can be exercised online, using the withdrawal form available on this website. In this case, an acknowledgement of receipt on a durable medium will be immediately communicated to the purchaser. Any other method of declaring withdrawal is accepted. It must be unambiguous and express the wish to withdraw.
If the right of withdrawal is exercised within the aforementioned period, only the price of the product(s) purchased will be reimbursed.
The return costs and risks associated with the return of the product (breakage, theft, etc.) will be borne by the customer.
Reimbursement will be made within 24 hours, and at the latest within 14 days of receipt by the seller of the products returned by the purchaser in accordance with the above conditions.
Exceptions
According to article L221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for contracts :
- the supply of goods made to the consumer's specifications or clearly personalized;
The party invoking the aforementioned circumstances must immediately notify the other party of their occurrence, as well as of their disappearance.
Force majeure" means any irresistible, unforeseeable, unavoidable event or circumstance beyond the control of the parties, which cannot be prevented by the parties, despite all reasonable efforts. The following are expressly considered as cases of force majeure or fortuitous events, in addition to those usually accepted by the jurisprudence of French courts and tribunals: blockage of means of transport or supplies, earthquakes, fires, storms, floods, lightning, stoppage of telecommunication networks or difficulties specific to telecommunication networks external to customers.
The parties will meet to examine the impact of the event and agree on the conditions under which performance of the contract will continue. If the case of force majeure lasts longer than three months, the present terms and conditions may be terminated by the injured party.
Preamble
These general terms and conditions of sale apply to all sales concluded on the 00timeleft website.The 00timeleft.com website is a service of :
- The sole proprietorship 00timeleft
- website URL: 00timeleft.com
- e-mail: 00timeleft@gmail.com
- telephone number: 0000000000
The 00timeleft website sells the following products: handmade clothing.
The customer declares that he/she has read and accepted the present terms and conditions of sale. Acceptance by the customer is expressed by taking an electronic order and paying for the order by clicking on "pay" on the "basket" page.
Article 1 - General principles
The present terms and conditions express the entirety of the obligations of the parties. In this sense, the buyer is deemed to accept them without reservation.The present terms and conditions of sale apply to the exclusion of all other conditions, in particular those applicable to sales in stores or through other distribution and marketing channels.
They are available on the 00timeleft website and shall prevail, where applicable, over any other version or any other contradictory document.
Seller and Buyer agree that these terms and conditions shall exclusively govern their relationship. The seller reserves the right to modify these terms and conditions from time to time.They will be applicable as soon as they are put online.
If a condition of sale should be lacking, it will be considered to be governed by the practices in force in the distance selling sector whose companies have their headquarters in France.
Article 2 - Content
The purpose of these terms and conditions is to define the rights and obligations of the parties in the context of the online sale of goods offered by the seller to the buyer from the 00timeleft website.These conditions only apply to purchases made on the 00timeleft website and delivered exclusively in mainland France or Corsica. For deliveries to French overseas departments and territories or abroad, please send a message to the following e-mail address: 00timeleft@gmail.com.
These purchases concern the following products: hand-made clothing.
Article 3 - Pre-contractual information
Prior to placing an order and entering into a contract, the buyer acknowledges having been informed, in a legible and comprehensible manner, of the present general terms and conditions of sale and of all the information listed in article L. 221-5 of the French Consumer Code.The following information is provided to the purchaser in a clear and comprehensible manner:
- the essential characteristics of the goods ;
- the price of the goods and/or how the price is calculated;
- if applicable, any additional transport, delivery or postage costs and any other charges payable;
- in the absence of immediate performance of the contract, the date or deadline by which the seller undertakes to deliver the goods, regardless of price;
- information relating to the seller's identity, postal, telephone and electronic contact details and activities, legal guarantees, digital content functionalities and, where applicable, interoperability, the existence and implementation of guarantees and other contractual conditions.
Article 4 - Ordering
The buyer may place an order online, from the online catalog, for any product, subject to availability.The buyer will be informed of any unavailability of the product or good ordered.
For the order to be validated, the buyer must choose the address and delivery method, and finally validate the payment method.
The sale will be considered final :
- after the seller has sent the buyer confirmation of acceptance of the order by e-mail ;
- and after receipt by the seller of the full price.
Any order implies acceptance of the prices and descriptions of the products available for sale. Any dispute on this point will be settled within the framework of a possible exchange and the guarantees mentioned below.
In certain cases, notably non-payment, incorrect address or other problem on the buyer's account, the seller reserves the right to block the buyer's order until the problem has been resolved.
For any questions relating to the tracking of an order, the buyer may send an e-mail to the seller at the following e-mail address: 00timeleft@gmail.com.
Article 5 - Proof of transaction
Computerized registers, kept in the seller's computer systems under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties. Purchase orders and invoices are archived on a reliable and durable medium that can be produced as proof.Article 6 - Product information
The products governed by these terms and conditions are those which appear on the seller's website and which are indicated as sold and dispatched by the seller. They are offered while stocks last.The products are described and presented as accurately as possible. However, the seller cannot be held responsible for any errors or omissions in this presentation.
Product photographs are not contractual.
Article 7 - Prices
The seller reserves the right to modify its prices at any time, but undertakes to apply the prices in force at the time of the order, subject to availability on that date.Prices are given in euros. They do not include delivery charges, which are invoiced in addition and indicated before the order is validated. As an auto-entrepreneur (SIRET 893 851 980 00019), the seller is not subject to VAT. This is not applicable, in accordance with article 293B of the French General Tax Code.
Article 8 - Method of payment
This is an order with a payment obligation, which means that placing the order implies payment by the buyer.In order to pay for the order, the purchaser has the choice of all the payment methods made available by the seller and listed on the seller's website. The buyer guarantees the seller that he/she has the necessary authorizations to use the method of payment chosen by him/her when validating the order form. The seller reserves the right to suspend all order processing and deliveries in the event of refusal to authorize payment by credit card by officially accredited organizations, or in the event of non-payment. In particular, the seller reserves the right to refuse to make a delivery or to honor an order from a buyer who has not paid in full or in part for a previous order, or with whom a payment dispute is in progress.
Payment must be made in full on the day the order is placed, using the following methods:
- credit card: credit card transfers are handled by the STRIPE secure payment platform. Once the order has been confirmed, the customer is redirected to the interface where he/she must enter his/her credit card details.
- Paypal
Article 9 - Delivery
Delivery means the transfer to the consumer of physical possession or control of the goods. The products ordered are delivered according to the terms and conditions and within the period specified above.Products are delivered to the address indicated by the purchaser on the order form, and the purchaser must ensure that this address is correct. Any parcel returned to the seller because of an incorrect or incomplete delivery address will be reshipped at the buyer's expense. At the buyer's request, an invoice can be sent to the billing address and not to the delivery address, by validating the option provided for this purpose on the order form.
If the purchaser is absent on the day of delivery, the deliveryman will leave a delivery notice in the letterbox, allowing the purchaser to collect the parcel at the place and time indicated.
Except in cases of force majeure or when the online store is closed, which will be clearly announced on the site's home page, shipping times will be as indicated below, while stocks last. Delivery times run from the order registration date indicated on the order confirmation e-mail.
For deliveries in mainland France, Corsica and Europe: 3 to 6 days.
For deliveries to the rest of the world: 6 to 12 days
Shipments are made by Delivengo.
In the event of unavailability of the product ordered, the purchaser will be informed as soon as possible and will have the option of cancelling the order. The buyer will then be reimbursed within 14 days of payment.
Article 10 - Withdrawal
Application of the right of retractionIn accordance with the provisions of the French Consumer Code, the purchaser has a period of 14 days from the date of delivery of his or her order to return any item that does not suit him or her and request an exchange or refund without penalty, with the exception of the return costs, which remain at the purchaser's expense.
Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) to enable them to be remarketed as new, accompanied by the purchase invoice to the following address: 116 Boulevard Jean Moulin, 49100 Angers.
Damaged, soiled or incomplete products cannot be returned.
The right of withdrawal can be exercised online, using the withdrawal form available on this website. In this case, an acknowledgement of receipt on a durable medium will be immediately communicated to the purchaser. Any other method of declaring withdrawal is accepted. It must be unambiguous and express the wish to withdraw.
If the right of withdrawal is exercised within the aforementioned period, only the price of the product(s) purchased will be reimbursed.
The return costs and risks associated with the return of the product (breakage, theft, etc.) will be borne by the customer.
Reimbursement will be made within 24 hours, and at the latest within 14 days of receipt by the seller of the products returned by the purchaser in accordance with the above conditions.
Exceptions
According to article L221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for contracts :
- the supply of goods made to the consumer's specifications or clearly personalized;
Article 11 - Force majeure
Any circumstances beyond the control of the parties preventing the performance of their obligations under normal conditions shall be considered as grounds for exoneration from the parties' obligations and shall result in their suspension.The party invoking the aforementioned circumstances must immediately notify the other party of their occurrence, as well as of their disappearance.
Force majeure" means any irresistible, unforeseeable, unavoidable event or circumstance beyond the control of the parties, which cannot be prevented by the parties, despite all reasonable efforts. The following are expressly considered as cases of force majeure or fortuitous events, in addition to those usually accepted by the jurisprudence of French courts and tribunals: blockage of means of transport or supplies, earthquakes, fires, storms, floods, lightning, stoppage of telecommunication networks or difficulties specific to telecommunication networks external to customers.
The parties will meet to examine the impact of the event and agree on the conditions under which performance of the contract will continue. If the case of force majeure lasts longer than three months, the present terms and conditions may be terminated by the injured party.
Article 12 - Partial invalidation
If one or more stipulations of the present terms and conditions are held to be invalid or declared as such in application of a law, regulation or following a final decision by a competent court, the other stipulations will retain all their force and scope.Article 13 - Non-waiver
The fact that one of the parties does not avail itself of a breach by the other party of any of the obligations referred to in the present terms and conditions shall not be construed as a waiver of the obligation in question for the future.Article 14 - Title
In the event of difficulty of interpretation between any of the titles appearing at the head of the clauses, and any of the clauses, the titles will be declared non-existent.Article 15 - Contract language
The present general terms and conditions of sale are written in French. Should they be translated into one or more foreign languages, only the French text will be deemed authentic in the event of a dispute.Article 16 - Settlement of disputes
In accordance with Article 14 of Regulation (EU) No. 524/2013, the European Commission has set up an Online Dispute Resolution platform, facilitating the independent out-of-court settlement of online disputes between consumers and professionals in the European Union. This platform can be accessed at the following link: https://webgate.ec.europa.eu/odr/.Article 17 - Applicable law
These terms and conditions are governed by French law. The competent court shall be the judicial court.
This applies to both substantive and formal rules. In the event of a dispute or claim, the purchaser shall first contact the seller to obtain an amicable solution.
Changes to this clause
The website reserves the right to modify the present clause relating to the protection of personal data at any time. If a modification is made to the present personal data protection clause, the website undertakes to publish the new version on its site. The website will also inform users of the change by e-mail, at least 15 days before the effective date. If the user does not agree with the terms of the new wording of the personal data protection clause, he/she may delete his/her account.